Live virtual training

BDR’s HVAC 101 for the Counter Elevates Service and Efficiency for Distributor Counter Teams

The new system is component of the Counter Intelligence instruction series, designed to provide distributor employees with awareness and skills to develop gross sales and create sturdy client interactions

Enterprise Growth Assets (BDR), a trustworthy provider of business enterprise coaching and coaching products and services for the HVAC, plumbing, and electrical industries, announces HVAC 101 for the Counter, a new stay virtual program series that empowers HVAC distributor counter teams with vital awareness to increase buyer provider, efficiency, and income generation.

“Your pieces counter workforce must have a foundational knowledge of the merchandise you offer and how they operate,” mentioned Matt MacArthur, BDR’s Director of Training. “This will allow them to supply a larger amount of customer support and efficiency, which potential customers to enhanced regular tickets and larger customer fulfillment and loyalty.”

HVAC 101 for the Counter, scheduled for a few classes in Oct and November, offers attendees an overview of unique forms of HVAC products and their components, including gas furnaces, warmth pumps, air conditioners, and ductless units. In the periods, attendees will understand why it’s essential to know HVAC methods and their elements and how they do the job and function, the distinct factors and equipment readily available for each type of technique, and conversation capabilities for interacting with consumers at the counter.

HVAC 101 for the Counter is presented in 3 two-hour sessions so groups can educate devoid of becoming pulled off the counter for an overall working day. The sessions consist of:

  • Fuel furnaces, elements, and accessories (Oct. 12)
  • Heat pump and air conditioner parts and add-ons (Oct. 26)
  • Ductless warmth pumps, elements, and extras (Nov. 9)

HVAC 101 for the Counter is portion of the ongoing Counter Intelligence instruction sequence, made to offer distribution parts counter and inside sales employees with the know-how and techniques they require to succeed by escalating income and creating more robust customer relationships.

To discover a lot more about BDR’s HVAC 101 for the Counter training training course, pay a visit to

About Enterprise Improvement Assets (BDR)
BDR (Company Improvement Sources), the leading business instruction and coaching provider to HVAC contractors and distributors, celebrates its 25th anniversary in 2023. Launched in 1998 by Bruce Wiseman and Barry Burnett, BDR has served countless numbers of contractors make sustainable providers. BDR’s Gain Mentor application has a membership of 600 main contractors. 10 thousand HVAC pros throughout North America show up at BDR schooling courses annually. Practically 1,000 market gurus attend Revenue Launch, BDR’s planning workshop. For much more information, please go to

The put up BDR’s HVAC 101 for the Counter Elevates Services and Effectiveness for Distributor Counter Teams first appeared on HVAC Insider.

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