Weil-McLain ProTools™ App Now Features Real-Time Video Tech – HVACNews
Guidance to Enable Manual Contractors on the Work Website
Burr Ridge, Sick. – (December 8, 2022) – Just in time for heating period, Weil-McLain® has current its ProTools™ Application with improved options to offer contractors and provider specialists with the support they will need to streamline consumer visits and supply clientele with a top quality working experience. Available for iOS and Android devices, the application now lets heating pros to do the job virtually with Weil-McLain’s Tech Help staff to challenge-solve troubles as they take place on the work web site.
“Our target is to repeatedly optimize this system by including added options that make support technicians’ and putting in contractors’ work less complicated – specially throughout the busy heating time time period,” said David DeVries, Director of Item Management with Weil-McLain. “The new Web page-Get in touch with video assistance opens new chances for company technicians to receive fast assist from our Tech Support team.”
Service experts who operate into problems while on the career can get in touch with Weil-McLain Tech Assistance for Website-Connect with video clip and get rapid true-time help. Following requesting assistance, they just take the connect with from Tech Assistance on their smartphone and share a are living video of the concern they are dealing with on the career site. Tech Aid will then highlight the concern on the service technician’s screen and suggest corrective motion to fix it.
“This new element supplies heating specialists with rapid accessibility to our aid workforce and also allows them the option to understand new procedures for troubleshooting, maintenance and boiler set up,” extra DeVries. “As we get ready for what could be one more colder than ordinary winter, we want to assure support experts have all the electronic instruments and know-how they want to help expedite shopper visits while furnishing owners a very best-in-class assistance encounter.”
The Weil-McLain ProTools Application helps enhance service technicians’ hydronic skills by placing a wide range of Weil-McLain boiler products facts at their fingertips. From examining fault codes for troubleshooting and accessing how-to video clips to viewing products manuals and schematics and quickly obtaining pieces, the app has grow to be a a person-prevent useful resource for boiler set up and routine maintenance.
For a lot more facts on the upgraded Weil-McLain ProTools Application, visit www.weil-mclain.com or down load the application by way of the Application Keep or Google Enjoy.
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Weil-McLain® is a main North American Brand name of hydronic comfort and ease heating units for residential, commercial and institutional properties, because 1881. Contractors, engineers, architects, householders and facility administrators alike depend on Weil-McLain boilers for their convenience heating desires. Installed in households, workplaces, faculties, eating places, inns and other services throughout North The us, the Weil-McLain model is amongst the most dependable and normally used in the setting up marketplace.
WM Technologies, LLC, assembles, sells and distributes Weil-McLain boilers, dependent out of Eden North Carolina. The Marley-Wylain Company, LLC, manufactures and procedures standard Solid Iron merchandise, based out of Michigan City, Indiana. With close to 600 workforce inside production amenities, product sales destinations across the US, and administrative places of work in Burr Ridge, Illinois, Weil-McLain is the reliable leader in hydronic comfort and ease heating programs. More information is available at www.weil-mclain.com.